Frequently Asked Questions about FINRA Arbitration

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Our dedicated team at Baldwin Mader Law Group has extensive experience with FINRA arbitration, and we are here to answer any questions you may have.

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What is FINRA Arbitration?

The Financial Industry Regulatory Authority (“FINRA”) is the self-regulatory body of the securities industry. FINRA provides a forum for public customers to bring claims against Broker-Dealers and Registered Representative members of FINRA.

Am I required to arbitrate my dispute with my broker?

Yes, generally. The account agreement you signed to open your securities account most likely contains a provision requiring you to bring any claims in arbitration at FINRA.

How is FINRA Arbitration different than being in court?

FINRA Arbitration is faster, significantly cheaper and private. Except for the “in person” hearing at the end of the case, the vast majority of the case is conducted via mail and via telephone. Motions to Dismiss are disfavored in FINRA Arbitration. This means that absent a settlement before the hearing the case will go to hearing. Unlike court, FINRA Arbitration is binding with no right of appeal. There are no depositions in FINRA Arbitration and no right to a jury trial. The case is heard by a three member panel.

How does FINRA arbitration work?

The public customer files a written Statement of Claim at FINRA. The Broker-Dealer and/or Registered Representative file a written response to the Claim. Through a joint elimination process the parties jointly select an Arbitration Panel. Discovery is conducted by the parties and documents are exchanged. If the case does not settle, a hearing is conducted before the full panel. A hearing usually takes 3-5 days. The panel hears the evidence and 30 days after the conclusion of the hearing issues a written Award. The Award usually does not state the reasoning for the decision.

How are the arbitrators selected?

FINRA arbitrators are local lawyers and people from the securities industry who agree to serve on panels. Each panel has two members from the public, typically lawyers, and one member from the securities industry.

How long will it take to get my case to hearing?

Generally, one year from the date of filing the Statement of Claim. FINRA tries to expedite the case if the Claimant is elderly.

Is the hearing public?

No, the hearing is private. The hearing is held either in a conference room at the regional FINRA office or in a hotel conference room.

What does it mean that FINRA arbitration is "binding"?

Except in extraordinarily limited circumstances, you will not be able to appeal a FINRA Award.

Does FINRA arbitration favor the broker-dealer?

No. FINRA panels are intelligent fact finders who will decide the case on the merits.

Are the arbitrators required to follow the law?

Although some states may allow a very limited potential right of appeal for “manifest disregard” of the law, generally panels are not required to follow the law since FINRA Arbitration is considered an “equitable” forum. This means the panel has great discretion to make a determination and fashion an Award.

Baldwin Mader Law Group has provided the materials on this website for informational purposes only. The information herein does not constitute legal advice and the use of this site does not create an attorney-client relationship. As each case and set of facts is unique, this website is not intended to be a substitute for specific legal advice from a qualified legal professional. This web site is designed for general information only.

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